Clinic Supervisor Course

Course Overview

Manage your team to perform well on a consistent basis and become a better supervisor. During this course, you will learn how to supervise daily operations such as rostering, manpower arrangement, conflict resolution, and stock management.

There is a roleplay on how to handle difficult situations that will be included in the lesson.

Course Outline

Roles & Responsibilities :

Managing staff performance and promoting their capabilities & ensuring the clinic always has sufficient staff through roster and leave approval.

Reports :

Handling refunds/complaints and following up accordingly. Making sure the clinic has sufficient stock of monthly basics & placing orders accordingly each month.

Insurances/Corporate

All government auditable payment modes must be submitted on time and reconciliation must be done to follow up (e.g. Medisave & CHAS) • All insurance must be submitted either through the portal or by email & followed up.

FOR MORE INFORMATION

Email: info@nuffieldacademy.com.sg | Call / WhatsApp +65 9189 4217

Course Duration

• 1 Day 9AM – 6PM