Clinic Supervisor Course
Manage your team to perform well on a consistent basis and become a better supervisor. During this course, you will learn how to supervise daily operations such as rostering, manpower arrangement, conflict resolution, and stock management.
There is a roleplay on how to handle difficult situations that will be included in the lesson.
Roles & Responsibilities :
Managing staff performance and promoting their capabilities & ensuring the clinic always has sufficient staff through roster and leave approval.
Handling refunds/complaints and following up accordingly. Making sure the clinic has sufficient stock of monthly basics & placing orders accordingly each month.
All government auditable payment modes must be submitted on time and reconciliation must be done to follow up (e.g. Medisave & CHAS) • All insurance must be submitted either through the portal or by email & followed up.
FOR MORE INFORMATION
- 1 Day 9AM – 6PM